Privacy

Among other things, the GDPR provides for information obligations when collecting personal data (all information relating to an identified or identifiable natural person). When concluding and fulfilling contracts, data may be collected not only from our customers themselves, but also, for example, from their employees, service providers or vicarious agents (hereinafter referred to as "other data subjects"), for example in the context of the appointment as a contact person. We would therefore like to inform you as our customer or as other data subjects about the processing of your personal data and your rights under the GDPR. This information does not apply to the processing of data that has no personal reference (see above).

The person responsible within the meaning of the statutory provisions on data protection (e.g. DSGVO) for the processing of your personal data is: Stadtwerke Eschwege GmbH, Niederhoner Straße 36, 37269 Eschwege, phone +49 5651 807-0, e-mail: info@stadtwerke-eschwege.de.
Our data protection officer will be happy to answer any questions you may have regarding the processing of your personal data at Niederhoner Straße 36, 37269 Eschwege, phone +49 5671 749 25-16, fax +49 5651 807-245, e-mail: stdtwrk-schwgdsb-mrsd.

Data of our customer:

• Identification and contact data (e.g. surname and first name, address, customer number, if applicable company, if applicable registration court and number, if applicable ILN/BDEW code number, if applicable contract account number),
• data identifying the point of consumption or entry (e.g. meter number, identification number of the market location (withdrawal point)),
• data on the supply period,
• consumption and feed-in data,
• billing data (e.g. bank details) and
• Data on payment behavior

Data of other data subjects (e.g. employees, service providers or vicarious agents of our customer):

• Contact data (e.g. surname and first name, e-mail address, telephone number) and
• Job or function titles (e.g. graduate engineer, sales manager).

You have the possibility to file a complaint with a data protection supervisory authority at any time.Data of our customer for the fulfillment of the contractual relationship with our customer and the related implementation of pre-contractual measures on the basis of Art. 6 para. 1 lit. b) DSGVO.

• Data of our customer and other data subjects for the fulfillment of legal obligations (e.g. from the Metering Point Operation Act and because of commercial or tax law requirements) on the basis of Art. 6 Para. 1 lit. c) DSGVO.
• Data of our customer and other data subjects for the performance of tasks that are in the public interest (e.g. from the MsbG) on the basis of Art. 6 Para. 1 lit. e) DSGVO.
• Data of other data subjects for the fulfillment of the contractual relationship with our customer and the related implementation of pre-contractual measures on the basis of Art. 6 para. 1 lit. f) DSGVO, since the fulfillment of the contractual relationship with our customer and the related implementation of pre-contractual measures represent both our legitimate interest and that of our customer.
• Data of our customer and other data subjects for direct advertising concerning our customer based on Art. 6 para. 1 lit. f) DSGVO, as direct advertising represents our legitimate interest.
• Data of our private customer (no tradesmen) if necessary also for telephone advertising and/or e-mail advertising on the basis of explicit consent pursuant to Art. 6 (1) a) DSGVO. You may revoke your consent to telephone advertising and/or e-mail advertising at any time. The revocation is to be addressed to: Stadtwerke Eschwege GmbH, Niederhoner Straße 36, 37269 Eschwege, phone +49 5651 807-0, e-mail: info@stadtwerke-eschwege.de. The revocation of consent is for the future and does not affect the lawfulness of the processing carried out until the revocation.
• Data of our customer to assess the creditworthiness of our customer based on Art. 6 para. 1 lit. b) DSGVO as a pre-contractual measure and Art. 6 para. 1 lit. f) DSGVO, as the determination of the creditworthiness of our customer to minimize default risks is our legitimate interest.
  
  • In this context, personal data identifying our customer (name, address and date of birth) as well as data on non-contractual or fraudulent behavior will be transmitted to the credit reference agency Creditreform Dr. Schlegel Kassel KG, Hedwigstr. 16, 34117 Kassel, Germany, in order to determine creditworthiness.
  • The credit agency processes the data received and also uses it for profiling purposes (scoring) to provide third parties with information for assessing the creditworthiness of our customer. Among other things, address data of our customer is included in the calculation of creditworthiness.

Your personal data will be disclosed or transferred - insofar as necessary for the purposes stated under 2. above - exclusively to the following recipients or categories of recipients:

• Metering point operators,
• balancing group managers,
• network operators,
• suppliers,
• transmission system operators,
• subsidiaries and affiliates,
• credit agencies,
• billing or IT service providers,
• other authorized parties (e.g. authorities and courts), insofar as there is a legal obligation or authorization to do so

Personal data will be stored for the purposes stated under 2. as long as this is necessary for the fulfillment of these purposes. If there are statutory retention obligations, in particular from commercial and tax law (§§ 147 AO, 257 HGB), we are obliged to store the data until the expiry of these periods. For the purpose of direct advertising, your personal data will be stored for as long as there is an overriding legal interest of our company in the processing in accordance with the relevant legal provisions, but for no longer than two years beyond the end of the contract, or until you object to the processing for the purpose of direct advertising or revoke any consent given for this purpose.

• Right to information about your stored personal data (Art. 15 DSGVO),
• Right to rectification if the stored data concerning you is incorrect, outdated or otherwise inaccurate (Art. 16 DSGVO),
• Right to erasure if the storage is inadmissible, the purpose of the processing is fulfilled and the storage is therefore no longer necessary or you have revoked a given consent to process certain personal data (Art. 17 DSGVO),
• Right to restriction of processing if one of the conditions specified in Art. 18(1) DSGVO is met (Art. 18 DSGVO),
• Right to transfer the personal data you have provided that concerns you (Art. 20 DSGVO),
• Right to withdraw consent given, whereby the withdrawal does not affect the lawfulness of the processing carried out up to that point on the basis of the consent (Art. 7(3) DSGVO), and
• Right to lodge a complaint with a supervisory authority (Art. 77 GDPR).

Within the scope of the energy supply relationship, our customer shall provide us with such personal data (cf. Section 2) as are required for the conclusion and performance of the energy supply relationship and the fulfillment of the associated contractual obligations. By its nature, this also includes contact data of employees or third parties (e.g. vicarious agents or service providers) which our customer makes use of by mutual agreement. Without the required data as well as mutual personal communication with the responsible employees - or, if our customer so desires, further third parties - the energy supply relationship may not be concluded or fulfilled.

No automated decision-making, including profiling, shall take place for the conclusion and fulfillment of the energy supply relationship.

We process personal data that we receive from our customer or from you within the scope of the energy supply relationship with our customer. We also process personal data that we have been permitted to obtain from publicly accessible sources, e.g. from land registers, commercial registers and the Internet. In addition, we process personal data that we are permitted to obtain from companies within our group or from third parties, e.g. network operators.